Enrollment Information

Tuition and Fee Refunds

It is the student's responsibility to drop classes by the refund deadlines. Students who officially withdraw from credit classes (in fall, spring, or summer) within the deadlines listed below will receive a 100% refund for tuition, class and registration processing fees. Deadlines that fall on a weekend or a college holiday will advance to the next college workday except for classes 1-9 calendar days in length or as specified by the college. Withdrawal deadlines for a 100% refund can be found on the Student Study List or by selecting the calendar icon under My Class Schedule in your Online Student Center at My.maricopa.edu. Calendar days include weekdays and weekends. Refer to individual colleges for withdrawal and appeal processes. Withdrawals are accepted in person and by telephone at 623-845-3333 during registration hours, and by fax at 623-845-3303 Monday through Sunday. Faxes must be time stamped within the refund deadline. Students may drop a class through My.maricopa.edu during registration hours.

IMPORTANT: After the published deadlines, refunds will not be considered. Job transfers, change in work schedule, etc., or reasons other than those listed below under Refund Guidelines will not be considered as grounds for appeal.

NOTE: Unless otherwise specified, students must drop non-credit classes prior to the class start date to be eligible for a 100% refund.

Length of Class	Official Withdrawal Deadlines for 100% Refund
1-9 Calendar Days	Prior to the class start date
10-19 Calendar Days	1 Calendar day including the class start date
20-29 Calendar Days	2 Calendar days including the class start date
30-39 Calendar Days	3 Calendar days including the class start date
40-49 Calendar Days	4 Calendar days including the class start date
50-59 Calendar Days	5 Calendar days including the class start date
60-69 Calendar Days	6 Calendar days including the class start date
70 + Calendar Days	7 Calendar days including the class start date

Special Refund Guidelines

• In the event a class is permanently canceled by the college, a 100% refund will be made for the canceled class.

• Course fees will be refunded only if the student qualifies for a 100% refund.

• The Registration Processing Fee is refundable only if the student qualifies for a 100% refund.

• All refunds and deposits that may be due a student will first be applied to encumbrances owed the college.

• Refunds for students receiving federal financial assistance are subject to federal guidelines.

• A student in the Armed Forces or the Arizona National Guard who is called to active duty and assigned to a duty station, verifiable by a copy of the orders, will be allowed to withdraw and receive a 100% refund of tuition, provided courses have not been completed.

• A pro rata refund will be made under the following circumstances provided courses have not been completed. Special and miscellaneous fees will not be refunded.
  1. A student with a serious illness, verifiable by a doctor's written statement that the illness prevents the student from attending all classes for the semester. The doctor's statement must be on file with the college before a refund can be given.
  2. Serious illness or death of a family member that prevents the student from attending all classes for the semester. Appropriate documentation must be provided before a refund can be given.
  3. Death of a student. Appropriate documentation must be provided before a refund can be given.

Obtaining a Refund

Students eligible for a refund may obtain their refund one of the following ways:

Payment Method	Requirements
Check	If less than fifteen (15) working days from the date of payment, bring canceled check, bank statement or notice from bank confirming check clearance to the Cashiers window. A refund check will be ordered from our District office and will be mailed to your home within two (2) working days. If check clearance information is not available, fifteen (15) working days must pass from date of payment to date of refund to be processed (twenty (20) days for out of state checks).
Credit Card	Refunds must be applied to the same card used for payment. Call 623.845.3333 or bring your card to the Cashiers window for immediate credit. Refund checks cannot be issued for payments made by credit card. If you no longer have the card, the refund will still be processed to the card number and the bank will issue your refund.
Cash	Call 623.845.3589 or come to the Cashier window. A refund check will be ordered from our District office and will be mailed to your home within two (2) working days.
e-Cashier	A refund check will be ordered from our District office and will be mailed to your home within two (2) working days.

For your protection, please show a picture ID when requesting refunds at the Cashiers window.

The Cashiers Office will automatically begin processing all refunds after the schedule adjustment period has expired and mail refund checks or process credit cards refunds.

See also the Cashier/Fiscal Office section.