There are four ways for us to help you:
- In-person: By far the best way for us to help you. Come in and we'll take care of all your account aches and pains. Our main Helpdesk is located in High Tech Center 1, just inside the West entrance.
- Phone: (623) 845-3555. We will ask a series of security questions to verify your identity and help make basic changes, such as resetting your eGCC password. We answer the phone during our hours listed below.
- Email: helpdesk@gccaz.edu. Please send email from your own account, (preferably your GCC Email account), so we can ensure we're sending information to the correct person. We answer emails during our hours listed below.
- Chat: Click the chat icon located on the GCC Technology Resources main page and login using your eGCC username and password.
Main Helpdesk Hours
Winter Intersession Hours December 15 - January 11
| Day(s) | Hours |
|---|---|
| Monday - Friday: | 7:00am - 6:00pm |
| Saturday - Sunday | CLOSED |
| Saturday, December 22 through Tuesday, January 1 | CLOSED - Winter Break |
Spring Hours January 12-May 10
| Day(s) | Hours |
|---|---|
| Monday - Thursday: | 7:00am - 8:00pm |
| Friday: | 7:00am - 6:00pm |
| Saturday - Sunday | CLOSED |
Limited Hours and Closures
| Day(s) | Hours |
|---|---|
| Monday, January 21 | CLOSED - Martin Luther King Day |
| Monday, February 18 | CLOSED - President's Day |
| March 14 through March 17 | CLOSED - Spring Break |
Location:
We're located in High Tech Center 1, just inside the West entrance.