Cashier's Office Web site

Financial Aid Checks

Disbursment of Financial Aid Checks

The Cashier's Office will disburse excess financial aid funds no earlier than 7 days prior to the start of the semester once eligibility has been verified.

If you are registered for late-start classes all, or a portion of your disbursement may be delayed until after the latest-starting class acutally begins.

Excess financial aid includes grants, scholarships and student loans.

NOTE : If you are a first-time borrower for loans, your loans will be disbursed approximately 30 days after the beginning of the semester . Please plan for the delayed disbursement . You may need to enroll in the Payment Plan to hold your classes until your funds are awarded. After logging in, proceed to "Make A Payment."

Lost or Stolen Checks

If you do not receive your financial aid or refund check, call the Cashier's Office at (623) 845-3589 to see if there is a hold on your account or if the check was mailed. If the check was mailed, you may request that a "Stop Payment" be placed on the check after 15 business days have passed since the check was mailed.

Requirements for placing a Stop Payment:

• 15 business days have passed from the date the check was mailed.
• The student must come to the Cashier's Office to place a stop payment (student signature & copy of government-issued photo ID are required).
• The Cashier's Office will look to see if your check was cashed.
  • If check has NOT been cashed:
    • The Stop Payment will be processed and a replacement check ordered.
    • It is usually available in 2-3 business days after 2:00 pm for pick up.
    • The student must sign for and pick up the replacement check. A valid government-issued photo ID is required to receive your check.
  • If check HAS been cashed:
    • The Cashier's Office will order a copy of the cashed check.
    • The student will be called to come and verify the account and/or signature on the cashed check.
    • If it is the student's signature or account, the matter is closed. (Sometimes a student forgets they deposited the check or thought it was a different check they received.)
    • If it is not the student, fraud procedures must be implemented.

Fraud (stolen checks)

If a check has been stolen and cashed before a stop pay has been issued, the student must:

• Complete a police report.
• Fill out fraud paperwork in the Cashier's Office and submit a copy of the police report.

The completed paperwork will be sent to the District Office for review and submission to MCCCD's bank for further investigation.

It will take approximately 8-10 weeks to complete the investigation. If the bank determines it was not the student who cashed the check, they will release the replacement funds to MCCCD. You will then receive a phone call from the Cashier's Office informing you that your replacement check is ready to be picked up.

You will need to bring a valid government-issued photo ID to receive your replacement check.