Refunds
In order to obtain a refund of tuition and/or fees, you must first qualify under the Refund Policy.If you drop the class(es) in accordance with the Refund Policy and are eligible for a refund, please follow the steps below:
- Drop the class through Registration at (623) 845-3333.
- Contact the Cashier's Office
at (623) 845-3589 to request your refund.
If you paid by cash, Money Order, Cashier's check or Travelers check:
A check will be requested for you. You may elect to pick it up or have it mailed. It is usually available the following business day after 2:00 pm.
If you paid by personal or business check:
There is a 15 business-day waiting period from the day the check is posted to your student account until a refund may be processed.
If you provide a bank statement showing the check has cleared your bank before this time period is up, we will request the refund check earlier.
A check will be requested for you after the waiting period or when you provide a bank statement. You may elect to pick it up or have it mailed. It is usually available the following business day after 2:00 pm.
If you paid by credit or debit card:
The credit must be applied to the same card that was used to pay. You will need this card when contacting the Cashier's Office. If the card has been lost or stolen, your bank will handle getting the funds returned to you.
It can take up to 10 business days for your bank to post the refund back to your account.
If you paid through the Payment Plan:
A check will be requested for you. You may elect to pick it up or have it mailed. It is usually available the following business day after 2:00 pm.
PLEASE NOTE : It may take 7-10 business days before your automatic payment to FACTS is posted to your student account. If you make adjustments to your student account that create a credit balance, please wait approximately two weeks after your payment date to request a refund so that all credits are fully reflected on your student account.
If your tuition and fees were paid through a Third Party, Scholarships or Financial Aid:
In most cases any credits on a student's account will need to be refunded to the organization that paid. For information on credits relating to Third Party payments, contact Michelle Berry. For information or credits related to scholarships, contact Lori Clement.
If you have received your financial aid and drop below your awarded hours, you may be responsible for returning monies to GCC. For information on credits created by grants or student loans, please contact the Financial Aid office directly at (623) 845-3366.
